return/refund & Exchange policy:


Return/Refund & Exchange Statement:

We have a 30-day return policy (excludes adult genetics preservation souvenirs) applicable for clothing and other collectibles , which means you have 30 days after receiving your item to request a return.

To be eligible for a return (excludes adult genetic preservation souvenirs), your collectible  item or piece of clothing must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at

Damages and issues
Please inspect your collectible items or clothing (excludes adult genetic preservation souvenirs) order upon reception and contact us immediately if the item is damaged or shows defects, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like(Adult genetic preservation souvenirs), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gasses. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Exchange Policy:

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you an exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and is not applicable for (Adult Genetic preservation souvenirs) .

Additional non-returnable items:



To complete your exchange, we require a receipt or proof of purchase.

Sale items (if applicable)

Only regular priced items (excludes adult genetic preservation souvenirs) may be exchanged, unfortunately sale items cannot be exchanged.

Exchanges (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your exchange.

If you are approved, then your exchange will be processed, and a credit or charge will automatically be applied depending on the situation to your Terpenski Brothers account, within a certain amount of days.

We only replace items if they are defective or if you received the wrong size. If you need to exchange it for the same item, send us an email at